Now Hiring - Customer Service Specialist
This position, Motor Vehicle Customer Service Specialist (Job Opening #622474), is open to all State employees and external applicants.
Position hours are 7:45AM - 4:30PM, except Wednesdays, which are 9:45AM - 6:30PM. Some overtime can be anticipated.
Resumes will not be accepted via e-mail. You must apply online to be considered.
To read the full job specification for this position please visit; http://bit.ly/DMVCustomerService
To apply for this position visit; http://humanresources.vermont.gov/careers
If you would like more information about this position, please contact Maggie York
General Job Description
Direct public contact completing technical and clerical work at any of the branch offices, including the Montpelier Office, for the Department of Motor Vehicles. Work involves review, verification, coding and processing of applications for all types of motor vehicle registrations, including the International Registration Plan (IRP), titles, driver licenses, including suspensions, reinstatements, motor fuel tax processing, overweight and dimension permits and required documents. Duties include providing complete and accurate information to the public in person, by telephone and by written communication. This class is distinguished from lower level motor vehicle customer service representatives by constant public contact, handling and completing all types of applications, accountability for all fees and audits. Independence of action is expected to be used within the legal guidelines established. Duties are performed under the supervision of a Unit Supervisor.