Lemon Law

How does the lemon law work?

There are two methods for filing a Demand For Arbitration. A consumer may choose Filing Method A: "three times out", or Filing Method B: "30 days out-of-service". The defect or condition must be present as of the date of filing for a "three-times-out" claim. There is no requirement for a current condition for a "30 days out-of-service" claim because the defect is the repair history during the time out-of service. There are circumstances under which a Demand may be filed with fewer than three repair attempts or fewer than 30 days out-of-service as described below.

What are the eligibility requirements to file a lemon law claim?

A Demand For Arbitration will be docketed for a hearing when it is completed in full, accompanied by the information requested and submitted per the Filing Instructions. The claim will be returned if applicable enclosures are omitted. Please remember the preparation and presentation of the case is your responsibility.

Minimum Eligibility Requirements

Motor Vehicle Arbitration Board

The Board includes gubernatorial appointees of a new car dealer and alternate, one active technician and alternate, and three citizens and one alternate "shall be persons having no direct involvement in the design, manufacture, distribution, sales or service of motor vehicles or their parts" (9 V.S.A. Section 4174). Interested citizens should be available for attendance at daylong hearings held monthly in Montpelier. Compensation is $50 per diem plus expenses (32 V.S.A. §1010).

Title Brands

Title brands indicate whether a used vehicle has sustained damage or might be potentially unsafe to drive. If a vehicle's title has been "branded," it is an official designation made by a state agency and should appear on the vehicle's title paperwork.

A Vermont title may have no more than 9 total brands. All brands existing on any non-Vermont title will be carried forward, using brand(s) from the list below.

Eligibility Requirements

Demand For Arbitration will be docketed for a hearing when it is completed in full, accompanied by the information requested within the Enclosures Checklist and submitted per the Filing Instructions. The claim will be returned if applicable enclosures are omitted. Please remember the preparation and presentation of the case is your responsibility.

Lemon Law

The Arbitration program, established in 1984, provides consumers with a forum through which to resolve warranty problem(s) with motor vehicles pursuant to Sections 4170-4181 of 9 V.S.A.

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Vermont Department of Motor Vehicles
120 State Street
Montpelier, VT 05603-0001

Monday-Friday: 7:45am-4:30pm
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