Coronavirus (COVID-19) Updates

The Vermont Department of Motor Vehicles (DMV) continues to carefully monitor the evolving situation related to the COVID-19 pandemic. We are working closely with the office of Governor Phil Scott, following changes at the federal level, and adhering to guidance from the Vermont Department Health. To maintain the safety of our employees while still fulfilling our mission to Vermonters most of our Department's workforce has transitioned to working remotely.

This page will be updated as new information is available. For up-to-date information on how the state of Vermont is responding to COVID-19, please go to the Vermont Agency of Commerce and Community Development website accd.vermont.gov/covid-19.

LAST UPDATED ON JULY 28, 2020 AT 09:31

All offices are currently closed for in-person transactions. 

We are conducting exams in Berlin, Colchester, Montpelier, Rutland and South Burlington. All exams require an appointment.

Our phone lines are open and we have added additional staff to handle the increased call volume. We are aware that at times it is difficult to get through to our call center. Consider using our contact forms rather than calling.


Continuity of Operations Plan for Alternative Services


All transactions being completed by US Mail should be sent to:

DMV

120 State St

Montpelier, VT 05603-0001

Make checks payable to Vermont DMV

Service Provided

How to Access

Vehicle Registration

New or Transfer

  • Completed forms and payment may be submitted via US Mail.
  • Use DMV's Required Documents Wizard to ensure proper documentation is submitted.
  • Purchase and Use Tax is due at the time of registration at a percentage of the purchase price or the National Automobile Dealers Association (NADA)clean trade-in value, whichever is greater, minus value of trade-in vehicle or any other allowable credit. Include a printed NADA valuation (dated in the last 7 days) with your paperwork.

Renewal

Replacement

Driver Licenses/ID Cards

Renewal or Replacement

Testing

License Suspensions

Payment of Reinstatement Fees

Submitting SR-22 Certificates

Vehicle Titling

New or Replacement

Completed applications may be submitted via US Mail.Same-day title issuance is suspended.

Commercial Vehicle Operations

New or Renewal International Registration Plan (IRP) Registration

IRS Form 2290

  • Completed forms may be submitted via US Mail

International Fuel Tax Agreement (IFTA) Credentials

IFTA Quarterly Reports

Monthly Statements

  • Required monthly IFTA, gas, diesel or rental tax, and audit statements must be submitted via US Mail
  • Online at mydmv.vermont.gov

Over Size/Weight Permits

  • Completed applications for single trip and annual oversize and overweight permits may be submitted via US Mail
  • Online using our contact form
  • By phone at 802.828.2064

Escrow Accounts

  • Payments to escrow accounts may be made via US Mail
  • By phone at 802.828.2064

Administrative

Inspection Sticker Issuance

Inspection sticker orders must be placed via AVIP and will be fulfilled by US Mail

Dealer Plates, Forms, and Supplies

Orders for dealer supplies may be submitted via US Mail or by mail to DMV.Stockroom@vermont.gov. All orders will be fulfilled by US Mail

Abandoned Vehicles

Abandoned vehicle title requests may be submitted via US Mail

Freedom of Information Act (FOIA) Requests

FOIA requests may be submitted via US Mail or online

The following services will be provided on a modified basis:

Service Provided:

Modification:

VIN Verification
  • Waived for vehicles with out of state titles
  • Required for vehicles with salvage titles – currently unavailable
New Motor Vehicle Dealers
  • Setup documentation to be transacted by U.S. mail, telephone, or electronically. Training to be conducted online. Final site approval with in-person visits to occur with advanced scheduling and utilizing universal safety precautions.
  • Email DMV-DealersInspections@vermont.gov.
Inspection Stations
  • Setup documentation to be transacted by U.S. mail, telephone or e-mail. Training to be conducted online. Final site approval with in-person visit to occur with advanced scheduling and utilizing universal safety precautions.
  • Email DMV-DealersInspections@vermont.gov.
Driver Education
  • Setup and training may be conducted online. Email Highway Safety Program.
  • Self-certification that school meets requirements until in-person visits resume.
Rider Education Program (VREP)
  • Courses have resumed following social distancing guidelines.
  • Register online at vrep.vermont.gov

Commercial Vehicle Enforcement

Agency Assists & Highway Safety DMV personnel will respond per established law enforcement operational response levels.
Industry Partners & Associations All contacts with industry partners and associations will be via US Mail, email, telephone or other digital communication.

Safety Precautions for Exams

COVID-19 related safety precautions will be in place for all driving exams.

  • Both the applicant and the examiner must wear appropriate face coverings.
    • ​Do you wear glasses? See the video below for tips on preventing fogging on your lenses.
  • All in-person transactions will occur outside.
  • Driver’s test applicants will check in with the examiner and then wait in their vehicle prior to the exam.
  • The health and safety of our staff and customers is our top priority. Please sanitize your vehicle before starting the exam and leave windows open, when possible, to increase airflow.
  • No more than two people may occupy a vehicle during a road exam
  • Customers should not bring any unneeded extra parties into any location due to physical distancing needs. If a third person is essential, such as a caregiver, or translator, customers must specify that when making their appointment.

Closures and Suspended Services

Protecting the Public and Our Employees

In response to the Coronavirus (COVID-19) emergency, the Vermont Department of Motor Vehicles is taking extra steps to ensure the safety and wellbeing of the public and our staff, while ensuring the timely continuation of the processing of applications and service provided for all Vermonters during this trying period.

Department Offices Temporarily Closed to the Public

In addition to providing our employees with the tools required to work remotely and encouraging Vermonters to communicate with the Department electronically, to reduce the risk and spread of COVID-19, all of our office locations are temporarily closed to the general public. Although our buildings are temporarily restricted to the public, please be assured that the Vermont Department of Motor Vehicles is continuing to process applications for Vermonters.

Delivery of the following services will be suspended until further notice:

  • Issuance of new (transferring from out of state) Vermont licenses, learner permits, and non-driver ID cards
  • Total abstinence in-person screenings
  • VIN attachments – in-person visits to apply assigned VINs are suspended
  • School bus driver clinic observations
  • Over the counter and same-day issuance of titles

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Online Services are Available

We encourage you to use our online services whenever possible. Here is a list of available services:

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Best Way to Contact Us

To help slow the rate of transmission and protect our Vermont communities, we are transitioning to a remote workforce. To help us reach that goal, we are asking that you email us rather than call us.

News Releases

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Other Resources

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Contact Us

Vermont Department of Motor Vehicles
120 State Street
Montpelier, VT 05603-0001

Monday-Friday: 7:45am-4:30pm
email telephone

Public Records

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