COVID-19 | Continuity of Operations Plan for Alternative Services

19 March 2020

While our offices are not providing in-person transactions some of our services are limited. Below is a listing of the services that are still being offered, those that are being offered through alternative means and those that are suspended.

For assistance, customers may contact the DMV call center at 802-828-2000 or 888-998-3766 or complete the contact form. DMV staff respond to online contact form submissions continuously throughout each business day.

All transactions being completed by US Mail should be sent to:

DMV

120 State St

Montpelier, VT 05603-0001

Download a PDF version here

Service Provided

How to Access

Vehicle Registration

New or Transfer

Completed forms and payment may be submitted via US mail

Use DMV's Required Documents Wizard to ensure proper documentation is submitted.

Renewal

Online at dmv.vermont.gov/mydmv

Call (866) 259-5368

Completed renewal notice or VD-119 may be submitted via US Mail.

Replacement

Online at dmv.vermont.gov/mydmv

Completed Lost/Replacement Registration form may be submitted via US Mail.

Driver Licenses/ID Cards

Renewal or Replacement

Completed forms may be submitted via US mail.

Proposed online renewal option available April 15, 2020, at dmv.vermont.gov/mydmv

Driver Improvement

Payment of Reinstatement Fees

Online at dmv.vermont.gov/mydmv

By phone at (888) 998-3766

Submitting SR-22 Certificates

Submit electronically using our contact form

Fax to (802) 828-2098

US Mail

Vehicle Titling

New or Replacement

Completed applications may be submitted via US Mail. Same-day title issuance is suspended.

Commercial Vehicle Operations

New or Renewal International Registration Plan (IRP) Registration

Completed applications may be submitted via US Mail.

IRS Form 2290

Completed forms may be submitted via US Mail.

International Fuel Tax Agreement (IFTA) Credentials

Completed applications for IFTA credentials (new or renewal) may be submitted via US Mail.

IFTA Quarterly Reports

Required quarterly IFTA reports may be submitted via US Mail.

Monthly Statements

Required monthly IFTA, gas, diesel or rental tax, and audit statements must be submitted via US Mail.

Over Size/Weight Permits

Completed applications for single trip and annual oversize and overweight permits may be submitted electronically using our contact form, by phone at (802)828-2064 or by US Mail.

Escrow Accounts

Payments to escrow accounts may be made via US Mail or by phone at (802)828-2064.

Administrative

Inspection Sticker Issuance

Inspection sticker orders must be placed via AVIP and will be fulfilled by US Mail.

Dealer Plates, Forms, and Supplies

Orders for dealer supplies may be submitted via US Mail or by mail to DMV.Stockroom@vermont.gov. All orders will be fulfilled by US Mail.

Abandoned Vehicles

Abandoned vehicle title requests may be submitted via US Mail.

Freedom of Information Act (FOIA) Requests

FOIA requests may be submitted via US Mail or online

The following services will be provided on a modified basis:

Service Provided:

Modification:

Investigations

Total Abstinence Program

In-person screenings are suspended.

Preliminary Driver Education Program/Instructor

In-person visits are suspended.

Commercial Vehicle Enforcement

Agency Assists & Highway Safety

DMV personnel will respond per established law enforcement operational response levels.

Industry Partners & Associations

All contacts with industry partners and associations will be via US Mail, email, telephone or other digital communication.

Enforcement & Safety

 
Vehicle Inspections There is no extension on vehicle inspections. However, inspection stations will accept an expired registration as proof of registration. See specific details here.

 

Delivery of the following services will be suspended until further notice:

  • All driver license and learner permit exams (including Commercial Driver’s License exams)
  • Issuance of new (transferring from out of state) Vermont licenses, learner permits, and non-driver ID cards
  • New motor vehicle dealer site inspections, setup, and training
  • Inspection station audits, site inspections, setup, testing and training
  • VIN attachments – in-person visits to apply assigned VINs are suspended
  • School bus driver clinic observations
  • Driver education school and instructor licensing and compliance visits
  • All Vermont Rider Education Program classes and instructor training sessions
  • VIN verifications – DMV personnel will not be available to perform VIN verifications
  • Over the counter and same-day issuance of titles
  • All driver license and learner permit exams (including Commercial Driver’s License exams)
  • Issuance of new (transferring from out of state) Vermont licenses, learner permits, and non-driver ID cards
  • New motor vehicle dealer site inspections, setup, and training
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Contact Us

Vermont Department of Motor Vehicles
120 State Street
Montpelier, VT 05603-0001

Monday-Friday: 7:45am-4:30pm
email telephone

Public Records

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