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Now Hiring in Montpelier - Call Center Agent - Temporary

A call center employee at work

Resumes will not be accepted via e-mail. You must apply online to be considered.

To apply for this position visit; careers.vermont.gov

If you would like more information about this position, please contact Ryan Comstock.

Overview

The Motor Vehicle Call Center Agent position will provide prompt, accurate information via phone, email, fax, and postal mail in a fast-paced call center environment. The ideal candidate must possess excellent customer service skills and be able to effectively communicate by any avenue to customers who may be extremely confused and/or upset while trying to complete their DMV transaction(s) or reinstate their driving privileges. Ideally, the incumbent will have the ability to learn quickly, adapt to changes (fees, forms, supporting document requirements), and have excellent computer skills as this position requires navigating multiple databases.

Equal Opportunity Employer

The State of Vermont celebrates diversity and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment on the basis of race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.