I lost my renewal PIN number. Can the DMV provide it to me if I contact them?
No. DMV staff do not have access to your renewal letter PIN number.
Agency of Transportation
License Renewal
How do I know if I hold a license/ID that can be used to board a plane?
If your license/ID has a star in the upper right hand corner, it is Real ID compliant and will be accepted by TSA for in-country flights.
Can I change my name online?
No. Name changes must be done in person at a DMV branch location.
Can I upgrade from REAL ID to an EDL online?
No. You must visit a permanent DMV office with all of the required
documents to upgrade to an EDL.
Can I have my license/ID expedited?
There are no expedited services available.
I renewed online and paid. I realized some information is incorrect. Can I go back and change it without incurring another fee?
You cannot update the information by logging back into the online portal. Contact us to inquire if a change can be made.
How can I update my personal information?
The only personal information that can be updated online is height, weight, and eye color. You must log into the online portal and apply for a replacement or renewal.
How will I know if my photo is valid to renew online?
DMV Photos are valid for nine years. Your license/ID renewal form lists the date your last photo was taken. No available options will display online if your photo is expired.
I'm currently out of state. Can my license/ID be sent to a temporary address?
You may enter a special mailing address if all of the required identifying information is provided.
Will I receive a confirmation number if I apply online?
Yes.
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