How do I know if the digit in my PIN number is the number zero or the letter O?
The online renewal PIN number does not contain the letters I or O.
Agency of Transportation
Online Renewal
What browsers are supported for online renewal?
Google Chrome, Mozilla Firefox, Microsoft Edge, and Safari. We do NOT support Internet Explorer (IE).
My license /ID number has the letter A at the end. Does the A need to be capitalized when applying online?
Yes. When entering the license/ID number online you must enter a capital A.
I am no longer required to wear eyeglasses to drive. Can I remove this restriction from my license online?
No. Endorsements and restrictions cannot be removed or changed online.
Are payments accepted over the phone?
Payments are not accepted over the phone.
I entered all of the correct identifying information but the system will not log me in. Why?
It is possible the DMV has conflicting identifying information in your record. Please contact us for assistance.
Am I eligible to renew online if my photo is only valid for two years?
No. Your photo must be valid for four or more years to renew online.
I lost my renewal PIN number. Can the DMV provide it to me if I contact them?
No. DMV staff do not have access to your renewal letter PIN number.
How do I know if I hold a license/ID that can be used to board a plane?
If your license/ID has a star in the upper right hand corner, it is Real ID compliant and will be accepted by TSA for in-country flights.
Can I change my name online?
No. Name changes must be done in person at a DMV branch location.
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