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Making Payments

How do I make a payment?

Non-Login: Under Payments, click ‘Make a Payment’ and provide your ID (FEIN, SSN, ITIN) and account ID or fleet ID. Afterward, you will be prompted how much you want to pay and if you are paying with a credit card or ACH debit. When paying with a credit card, you will be re-directed to our external services. When the payment is complete, you will be directed back to CVO Online.

How do I search for a previous submission?

From the home screen without logging in, click on the ‘Find a Submission’ hyperlink at the bottom of the page under Submissions. You will need to enter your email address and the confirmation code you were given.

If you log into the system, you will click on the ‘More…’ heading and click on the ‘Search Submissions’ hyperlink under Submissions. From there you will be able to view pending, processed, and rejected submissions.

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FAQs

How do I make a payment?

Non-Login: Under Payments, click ‘Make a Payment’ and provide your ID (FEIN, SSN, ITIN) and account ID or fleet ID. Afterward, you will be prompted how much you want to pay and if you are paying with a credit card or ACH debit. When paying with a credit card, you will be re-directed to our external services. When the payment is complete, you will be directed back to CVO Online.

Login: Enter your Username and Password to be directed to a summary of your account information. Click on the hyperlink ‘Make a Payment’. Afterward, you will be prompted how much you want to pay and if you are paying with a credit card or ACH debit. When paying with a credit card, you will be re-directed to our external services. When the payment is complete, you will be directed back to CVO Online.

Note: Credit Card payments are subject to a 3% processing fee which is retained by the service company.

How long does it take for an online payment to process and post to my account?

The online payment processes within 2 - 3 business days.

How do I search for a previous submission?

From the home screen without logging in, click on the ‘Find a Submission’ hyperlink at the bottom of the page under Submissions. You will need to enter your email address and the confirmation code you were given.

If you log into the system, you will click on the ‘More…’ heading and click on the ‘Search Submissions’ hyperlink under Submissions. From there you will be able to view pending, processed, and rejected submissions.

Can I make a payment if I don't use a US bank account?

Our online services currently do not support non-US bank routing numbers. If you have any questions regarding making a payment, please contact the Commercial Vehicle Operations.