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Statistics

Demand for Arbitration Case Activity Fiscal Year 2023

  • Decisions for Consumer – 3
    • The $119,058.05 in awards ranges from a $31,538.97 refund for a 2021 Chevrolet Traverse to a $53,455.75 refund for a purchased 2021 Ram 1500.
  • Decisions for Manufacturer – 1
  • Settlements – 17
  • Administrative Dismissals (usually due to not meeting a jurisdictional requirement) – 0
  • Board Dismissals (usually due to Board ruling it lacked jurisdiction) – 0
  • Case withdrawals by Consumer (usually due to final repair being successful) – 11
  • Vacated Award (due to vehicle owner dispute) – 0
  • Order compliance penalty – 0
  • Demand appeal to Superior Court – 0
Total Case Activity – 33

Manufacturer Summary Fiscal Year 2023

  • Audi – 3
  • FCA US LLC – 8
  • Ford Motor Company – 7
  • General Motors – 6
  • Hyundai Motor America – 2
  • Mercedes Benz – 1
  • Subaru of America – 3
  • Toyota Motor Sales, U.S.A. – 3
Total – 33

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