If you’re interested in renewing your license online, please take note of the following important information:

1. Renewal vs. Replacement: If you’re only given the option to replace your credential during the online renewal process, you likely need an updated photo.
2. Photo Update Requirement: Photos must be updated every nine years. If your photo hasn’t been updated within that timeframe, you must visit us to complete your renewal. Please call 1-888-970-0357 to schedule an appointment.

Clarifying Photo Requirements with examples:

Let’s walk through a scenario to help make this clear:

• You received a license renewal notice. The notice shows a "date of last photo" as 07/27/2022.
• If your birthday is 02/01/1998 and you renew your license today (01/03/2025) for four years, the new expiration date would be 02/01/2029.
• On 02/01/2029, your photo (taken on 07/27/2022) would still be under nine years old, so you are okay with renewing online now.
• However, at the next renewal (after 02/01/2029), you will likely need to update your photo in person. Alternatively, you could renew for a shorter 2-year term, ensuring the photo remains valid within the 9-year limit.

Here is another scenario:

• You received a license renewal notice. The notice shows a "date of last photo" as 03/01/2017.
• If your birthday is 02/20/1973 and you renew your license today (01/03/2025) for four years, your new expiration date will be 02/20/2029.
• On 02/01/2029, your photo (taken on 03/01/2017) would be twelve years old, so you may NOT renew online this time.

We hope this explanation helps! If you have any questions or need further assistance, please don’t hesitate to call our team at 1-888-970-0357.