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About Us

Welcome

 

We are very pleased to welcome you to our web site.

Integrity, Accountability, Professionalism and Accuracy/Quality of Information are the DMV's Core Values.

We understand that we may be the part of state government that you are most likely to interact with. We take our customer service responsibilities very seriously and if for any reason your experience is less than satisfactory, please let me know.

Our web site is designed to readily provide you with the information you are seeking. We trust that from our “Frequently Asked Questions” (FAQ’s) to our office locations and hours of service, we have answered your most pressing needs.

We encourage you to take a few moments and explore the service options we are presently offering. Our goal is to offer services in a way that our customers expect from a top notch retail provider. We are working to expand the opportunities to process your transactions over the web, as well as serving you through the mail or in person at one of our locations. Please consider the ease of DMV transactions through this electronic medium. Although we take great pride with the customer service of our walk-in facilities, we also realize they can at certain times be crowded and sometimes produce a waiting time that is longer than is easily accepted.

It is our wish that you will find this web site to be designed in a customer friendly manner and provide the means to obtain DMV information in an efficient way. Thank you for visiting us here.

DMV Commissioner Wanda Minoli 

History of the Vermont DMV

Read a chronological list of milestones achieved by the Vermont DMV through the years.

Policies

Vermont DMV's Departmental Policies are available upon request. For further information contact the Vermont Department of Motor Vehicles Records Officer.