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How to Open and Reply to an Encrypted Email

The Vermont Department of Motor Vehicles may communicate with customers through email in response to an inquiry or to obtain additional information or documentation needed to properly answer questions.

Your personal information and your privacy are important to us. If we send you an email that contains or requests personal information, we will encrypt the email to help protect your identity and ensure your information is not accessible by anyone other than you.

We use Microsoft Office 365 Message Encryption. To open an encrypted email, you must be connected to the internet.

There are two methods for opening your encrypted message:

OPTION 1: Use a One-time passcode.
OPTION 2: Use an existing or create a new Microsoft account.

OPTION 1: Use a one-time passcode to open an encrypted message

  1. To open the email, click on the message.html.
  2. Select Use a one-time passcode. You will be redirected to the State of Vermont secure email portal.
  3. You will receive an email with a passcode from 365@messaging.microsoft.com. Open the email.
  4. The message will contain two numbers: a reference code which determines which email the passcode is for and the passcode.
  5. Once you have the passcode, go back to the message.html and enter the passcode into the appropriate field.
  6. Click Continue to open the email. Please note: the passcode will expire in 15 minutes.
  7. You can now view the secure email.

OPTION 2: Using a Microsoft account to open an encrypted message

  1. Open the encrypted message and select Sign in.
  2. After you open the message you will see Message encryption by Microsoft Office 365 and an attachment called message.html. Open the attachment.
  3. Sign in and view the encrypted message.
  4. If you do not have an account, you can create a new Microsoft account from this screen.
  5. Select Create A Microsoft Account For (referenced email address)
  6. Complete the account information form and submit.
  7. You will receive a verification email. Open the email and verify your email address.
  8. Once you have completed the verification, go back to the message.html and use your new Microsoft account to sign in and view the secure email. Please note: if you are inactive for more than 15 minutes, you will be automatically signed out of the encryption portal.

Responding to an encrypted email

  1. Select Reply or Reply All.
  2. Type your response and select Send. An encrypted copy of your message will be sent to you.

Please contact us if you have questions about encrypted emails.

Read more about Personally Identifiable Information (PII).

Featured Article

October 11, 2024

Now Hiring in Bennington - Examiner

Resumes will not be accepted via e-mail. You must apply online to be considered.

To apply for this position, visit careers.vermont.gov

Overview

This is an exciting opportunity to work for the Department of Motor Vehicles in Bennington. The Motor Vehicle Examiner is responsible for administering various examinations for motor vehicles and Driver's Licenses and issuing various licenses and permits, including the Commercial Driver’s License. Duties involve conducting various examinations, including road tests, to determine the applicant's driving capability. This position also assists with registrations, renewals, and general customer service. This is not a remote position.

Equal Opportunity Employer

The State of Vermont celebrates diversity and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment based on race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental, or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.

  • Low-cost group life insurance
  • Tuition Reimbursement
  • Incentive-based Wellness Program
  • Qualified Employer for Public Service Student Loan Forgiveness Program

Total Compensation

You are offered a great career opportunity as a State employee, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

  • 80% State-paid medical premium and a dental plan at no cost for employees and their families
  • Work/Life balance: 11 paid holidays each year and a generous leave plan
  • State Paid Family and Medical Leave Insurance (FMLI)
  • Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
  • Tuition Reimbursement
  • Flexible spending healthcare and childcare reimbursement accounts
  • Low-cost group life insurance
  • Incentive-based Wellness Program
  • Qualified Employer for Public Service Student Loan Forgiveness Program