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Holiday Closure
All offices will be closed Christmas (12/25/2024) & New Years Day (1/1/2025).

People With Disabilities

If you have a disability, DMV can provide information and assistance to suit your needs.

Disability Services

Whether you need to visit a DMV office in person or you are interacting with us online or on the phone, DMV offers many accommodations for people with disabilities:

 

Use Vermont Relay 

If you have a speech or impairment or are deaf or hard of hearing, you can use Vermont Relay for assistance with DMV services. 

 

Conducting Business with Your Service Animal

Your service animal is welcome to accompany you to any DMV field office. No DMV location can turn you away because you have a service animal to assist you.

Your service animal is not required to wear an identifying harness or special collar, but you may be asked if the animal is a service animal or what tasks the animal has been trained to perform.

Please note that if your animal poses a direct threat to the health or safety of others, you will be asked to remove it from the office.

 

Interacting with DMV

There are several ways you can interact with DMV, depending on your needs and abilities.

Interacting by Telephone

Call Center: 802-828-2000

TTY: Vermont Relay

You can speak to a DMV specialist over the phone, or they can help you make specific arrangements to assist you as you conduct business at a DMV office. Our Call Center offers information on nearly all services available at DMV, such as:

  • Vehicle registration
  • How to obtain a driver's license
  • Where to take an exam
    • What to expect at that exam
  • Driving Under the Influence (DUI) restrictions and much more

 

Visiting DMV in Person

The “Check-In Desk”

All DMV Offices have a “Check-In Desk”. When visiting a DMV office, go to the “Check-In Desk” to request any assistance or accommodation you might need.

The Office Supervisor at any DMV Office

You can speak to the office supervisor at any DMV office you call or visit. DMV office supervisors are trained to assist people with disabilities and offer accommodation if needed.

DMV Offices – Disabled Parking and Building Access

All DMV Office locations have designated parking for people with disabilities and signage for accessible ramps, where needed.

Certain DMV tasks can be completed through our online portal (if eligible), making a physical trip into an office potentially unnecessary:

 

 

Need something else?

Driving with Medical Conditions

Whether due to illness, injury, or medication side effects, you should let DMV know if you have a medical condition that may affect your driving.

 

Driver Safety Evaluation Guidelines

DMV uses several qualifications to determine whether a driver has the necessary physical and mental skills to operate a motor vehicle safely.

Featured Article

December 18, 2024

Motor Vehicle Crash Involving Occupied School Bus

SUBJECT: Motor Vehicle Crash Involving Occupied School Bus

DATE/TIME OF INCIDENT: December 17, 2024, 7:35 a.m.

INCIDENT NUMBER: 24MV013398

TYPE OF EVENT(S): Motor Vehicle Crash

LOCATION OF EVENT(S): 1524 Vermont Route 112, Whitingham

INVESTIGATING INSPECTOR(S): Inspector V. Cole

SUMMARY:  The Vermont Department of Motor Vehicles responded to a two-vehicle crash involving an occupied school bus on VT 112 in Whitingham. VT 112 was closed for a short time for investigators to interview drivers/occupants and photograph the scene. Vehicle #1 was a 2016 Honda Pilot operated by Cota Bonna, 18, of Westbury, NY, and lost control on icy roadways and collided with Vehicle#2, a 2024 International School Bus operated by Cathy Morse, 60, of Whitingham. Thirteen children were on the school bus at the time of the crash, and all of them were picked up by parents/guardians or transported by car to the school in Whitingham. Bonna was air-lifted to Dartmouth Hitchcock Medical Center and treated for non-life-threatening injuries. Morse was transported to Southwestern Vermont Medical Center for evaluation. A passenger in the Honda Pilot, Victor Bonomi, 18, was transported to Brattleboro Memorial Hospital with a minor injury. Two students on the bus were treated for a bloody nose and minor cut respectively and released to their parents. The cause of the crash was determined to be icy road conditions. 

The Wilmington Police Department, Vermont State Police, Rescue Inc., Deerfield Vally Rescue, and local fire departments assisted with the crash. A post-crash inspection of the school bus revealed no defects.  Vehicle #1 was removed by Heartwellville Service Center, and Vehicle #2 was removed by A’s Auto & Truck Repair.

This is an informational post made in the interest of transparency and public awareness of the activities of the Department of Motor Vehicles. For more information about a specific incident, please contact DMV HQ at 802-828-2078.