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Holiday Closure
All offices will be closed on Bennington Battle Day - Friday, August 16.

People With Disabilities

If you have a disability, DMV can provide information and assistance to suit your needs.

Disability Services

Whether you need to visit a DMV office in person or you are interacting with us online or on the phone, DMV offers many accommodations for people with disabilities:

 

Use Vermont Relay 

If you have a speech or impairment or are deaf or hard of hearing, you can use Vermont Relay for assistance with DMV services. 

 

Conducting Business with Your Service Animal

Your service animal is welcome to accompany you to any DMV field office. No DMV location can turn you away because you have a service animal to assist you.

Your service animal is not required to wear an identifying harness or special collar, but you may be asked if the animal is a service animal or what tasks the animal has been trained to perform.

Please note that if your animal poses a direct threat to the health or safety of others, you will be asked to remove it from the office.

 

Interacting with DMV

There are several ways you can interact with DMV, depending on your needs and abilities.

Interacting by Telephone

Call Center: 802-828-2000

TTY: Vermont Relay

You can speak to a DMV specialist over the phone, or they can help you make specific arrangements to assist you as you conduct business at a DMV office. Our Call Center offers information on nearly all services available at DMV, such as:

  • Vehicle registration
  • How to obtain a driver's license
  • Where to take an exam
    • What to expect at that exam
  • Driving Under the Influence (DUI) restrictions and much more

 

Visiting DMV in Person

The “Check-In Desk”

All DMV Offices have a “Check-In Desk”. When visiting a DMV office, go to the “Check-In Desk” to request any assistance or accommodation you might need.

The Office Supervisor at any DMV Office

You can speak to the office supervisor at any DMV office you call or visit. DMV office supervisors are trained to assist people with disabilities and offer accommodation if needed.

DMV Offices – Disabled Parking and Building Access

All DMV Office locations have designated parking for people with disabilities and signage for accessible ramps, where needed.

Certain DMV tasks can be completed through our online portal (if eligible), making a physical trip into an office potentially unnecessary:

 

 

Need something else?

Driving with Medical Conditions

Whether due to illness, injury, or medication side effects, you should let DMV know if you have a medical condition that may affect your driving.

 

Driver Safety Evaluation Guidelines

DMV uses several qualifications to determine whether a driver has the necessary physical and mental skills to operate a motor vehicle safely.

Featured Article

August 13, 2024

Now Hiring in Rutland - Customer Service

Resumes will not be accepted via e-mail. You must apply online to be considered.

To apply for this position, visit careers.vermont.gov

Overview

The Mobile Unit Client Support Specialist position is based in Rutland. It is responsible for customer service and examiner work for the Department of Motor Vehicles, serving customers at various DMV locations around the state. Duties include conducting road and CDL written examinations. Additionally, the incumbent will process registrations, license transactions, non-driver identification cards, and proper fee calculation and collection.

This is not a remote position, and work will occur within DMV offices.

Equal Opportunity Employer

The State of Vermont celebrates diversity and is committed to providing an environment of mutual respect and meaningful inclusion that represents a variety of backgrounds, perspectives, and skills. The State does not discriminate in employment based on race, color, religion or belief, national, social, or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity, and/or expression, marital, civil union or domestic partnership status, past or present military service, membership in an employee organization, family medical history or genetic information, or family or parental status. The State’s employment decisions are merit-based. Retaliatory adverse employment actions by the State are forbidden.

Total Compensation

You are offered a great career opportunity as a State employee, but it's more than a paycheck. The State's total compensation package features an outstanding set of employee benefits that are worth about 30% of your total compensation, including:

  • 80% State-paid medical premium and a dental plan at no cost for employees and their families
  • Work/Life balance: 11 paid holidays each year and a generous leave plan
  • State Paid Family and Medical Leave Insurance (FMLI)
  • Two ways to save for your retirement: A State defined benefit pension plan and a deferred compensation 457(b) plan
  • Tuition Reimbursement
  • Flexible spending healthcare and childcare reimbursement accounts
  • Low-cost group life insurance
  • Incentive-based Wellness Program
  • Qualified Employer for Public Service Student Loan Forgiveness Program