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19 March 2020
COVID-19 | Continuity of Operations Plan for Alternative Services
While our offices are not providing in-person transactions some of our services are limited. Below is a listing of the services that are still being offered, those that are being offered through alternative means and those that are suspended.
For assistance, customers may contact the DMV call center at 802-828-2000 or 888-998-3766 or complete the contact form. DMV staff respond to online contact form submissions continuously throughout each business day.
All transactions being completed by US Mail should be sent to:
DMV
120 State St
Montpelier, VT 05603-0001
Service Provided
How to Access
Vehicle Registration
New or Transfer
Completed forms and payment may be submitted via US mail
Use DMV's Required Documents Wizard to ensure proper documentation is submitted.
Renewal
Online at dmv.vermont.gov/mydmv
Call (866) 259-5368
Completed renewal notice or VD-119 may be submitted via US Mail.
Replacement
Online at dmv.vermont.gov/mydmv
Completed Lost/Replacement Registration form may be submitted via US Mail.
Driver Licenses/ID Cards
Renewal or Replacement
Completed forms may be submitted via US mail.
Proposed online renewal option available April 15, 2020, at dmv.vermont.gov/mydmv
Driver Improvement
Payment of Reinstatement Fees
Online at dmv.vermont.gov/mydmv
By phone at (888) 998-3766
Submitting SR-22 Certificates
Submit electronically using our contact form
Fax to (802) 828-2098
US Mail
Vehicle Titling
New or Replacement
Completed applications may be submitted via US Mail. Same-day title issuance is suspended.
Commercial Vehicle Operations
New or Renewal International Registration Plan (IRP) Registration
Completed applications may be submitted via US Mail.
IRS Form 2290
Completed forms may be submitted via US Mail.
International Fuel Tax Agreement (IFTA) Credentials
Completed applications for IFTA credentials (new or renewal) may be submitted via US Mail.
IFTA Quarterly Reports
Required quarterly IFTA reports may be submitted via US Mail.
Monthly Statements
Required monthly IFTA, gas, diesel or rental tax, and audit statements must be submitted via US Mail.
Over Size/Weight Permits
Completed applications for single trip and annual oversize and overweight permits may be submitted electronically using our contact form, by phone at (802)828-2064 or by US Mail.
Escrow Accounts
Payments to escrow accounts may be made via US Mail or by phone at (802)828-2064.
Administrative
Inspection Sticker Issuance
Inspection sticker orders must be placed via AVIP and will be fulfilled by US Mail.
Dealer Plates, Forms, and Supplies
Orders for dealer supplies may be submitted via US Mail or by mail to DMV.Stockroom@vermont.gov. All orders will be fulfilled by US Mail.
Abandoned Vehicles
Abandoned vehicle title requests may be submitted via US Mail.
Freedom of Information Act (FOIA) Requests
FOIA requests may be submitted via US Mail or online
The following services will be provided on a modified basis:
Service Provided:
Modification:
Investigations
Total Abstinence Program
In-person screenings are suspended.
Preliminary Driver Education Program/Instructor
In-person visits are suspended.
Commercial Vehicle Enforcement
Agency Assists & Highway Safety
DMV personnel will respond per established law enforcement operational response levels.
Industry Partners & Associations
All contacts with industry partners and associations will be via US Mail, email, telephone or other digital communication.
Enforcement & Safety
Vehicle Inspections There is no extension on vehicle inspections. However, inspection stations will accept an expired registration as proof of registration. See specific details here. Delivery of the following services will be suspended until further notice:
- All driver license and learner permit exams (including Commercial Driver’s License exams)
- Issuance of new (transferring from out of state) Vermont licenses, learner permits, and non-driver ID cards
- New motor vehicle dealer site inspections, setup, and training
- Inspection station audits, site inspections, setup, testing and training
- VIN attachments – in-person visits to apply assigned VINs are suspended
- School bus driver clinic observations
- Driver education school and instructor licensing and compliance visits
- All Vermont Rider Education Program classes and instructor training sessions
- VIN verifications – DMV personnel will not be available to perform VIN verifications
- Over the counter and same-day issuance of titles
- All driver license and learner permit exams (including Commercial Driver’s License exams)
- Issuance of new (transferring from out of state) Vermont licenses, learner permits, and non-driver ID cards
- New motor vehicle dealer site inspections, setup, and training
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