Under the Americans With Disabilities Act (ADA), a service animal is any guide dog, signal dog, or another animal individually trained to provide assistance to a person with a disability. Animals that meet this definition are considered service animals whether or not they have been licensed or certified by a state or local government. Service animals are working animals and are not considered pets.
A service animal:
DMV provides interpreters at no cost to the customer.
If you need an interpreter, let one of our staff know and an appointment will be scheduled when a foreign language interpreter is available. Appointments may also be scheduled during regular business hours by calling 802-828-2000 and indicating foreign language assistance is needed.
DMV provides interpreters, including ASL interpreters, at no additional cost to those who need them.
Vermont.gov has adopted Section 508 and W3C Web Accessibility Initiative standards and guidelines as the benchmark to meet the Universal Accessibility for State Web sites policy objectives. Section 508 guidelines were published to the federal register on December 21, 2000. The Access Board (the federal board assigned to create Section 508 standards) used the W3C Web Accessibility Initiative guidelines as the benchmark for developing their standards.
If you have a disability, DMV can provide you with information and assistance to suit your needs.
Whether you need to visit a DMV office in person or you are interacting with us online or on the phone, DMV offers many accommodations for people with disabilities:
We have compiled this list of basic instructions and user guides for common Adobe PDF issues. Please contact us if you need additional help with any of our online tools or forms.