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How to Open and Reply to an Encrypted Email

The Vermont Department of Motor Vehicles may communicate with customers through email in response to an inquiry or to obtain additional information or documentation needed to properly answer questions.

Your personal information and your privacy are important to us. If we send you an email that contains or requests personal information, we will encrypt the email to help protect your identity and ensure your information is not accessible by anyone other than you.

Enhanced Driver License (EDL/ID) Privacy Information

Data we are required to share with the Department of Homeland Security (DHS) and U.S. Customs and Border Protection (CBP) for the purposes of border crossing is limited to the full name (first, middle, and last); date of birth; gender; citizenship; digital image (photograph); travel document type (e.g., EDL/ID); issuing jurisdiction, expiration date; optical character read (OCR) identifier; and RFID tag numbers.

By law, we cannot share this information with anyone except in compliance with the Driver Privacy Protection Act (DPPA), 18 U.S.C. §§ 2721-2725.

Permissible Uses for Personal Information

This Policy clarifies when and under what circumstances the personal information contained in a person’s motor vehicle record is subject to disclosure. 

State law requires the State to obtain consent before the disclosure of photographs or imaged likenesses of persons to whom licenses, permits or non-driver identification cards have been issued, except under certain circumstances.

State law also

(a) prohibits the disclosure of an individual’s Social Security Number;

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