Lemon Law

The Board includes gubernatorial appointees of a new car dealer and alternate, one active technician and alternate, and three citizens and one alternate "shall be persons having no direct involvement in the design, manufacture, distribution, sales or service of motor vehicles or their parts" (9 V.S.A. Section 4174). Interested citizens should be available for attendance at daylong hearings held monthly in Montpelier. Compensation is $50 per diem plus expenses (32 V.S.A. §1010).

Title brands indicate whether a used vehicle has sustained damage or might be potentially unsafe to drive. If a vehicle's title has been "branded," it is an official designation made by a state agency and should appear on the vehicle's title paperwork.

A Vermont title may have no more than 9 total brands. When a non-Vermont title is transferred to Vermont, all brands existing will be carried forward.

General Information

• What are the eligibility requirements to file a lemon law claim?
• How does the lemon law work?
• Are used motor vehicles covered under the lemon law?
• What is the difference between a "3 times-out claim (Filing Method A)" and a "30 days out-of-service claim (Filing Method B)"?
• How do I organize a repair history if I'm filing under "3-times-out"?

A Demand For Arbitration will be docketed for a hearing when it is completed in full, accompanied by the information requested within the Enclosures Checklist, and submitted per the Filing Instructions. The claim will be returned if applicable enclosures are omitted. 

Please remember the preparation and presentation of the case are your responsibility.

Motor Vehicle Arbitration Board
PO Box 6
Fairfax, VT 05454

(802) 828-2943 (phone)
(802) 828-5809 (fax)

Contact Form

Manufacturer Zone Offices

Detailed explanations of DMV Administrative Rules

• Motor Vehicle Arbitration Board
• Arbitration Board Rules
• Contact Information
• Eligibility Requirements
• FAQs