Statistics

Demand for Arbitration Case Activity Fiscal Year 2022

• Decisions for Consumer – 3
  • The $77,150.46 in awards range from a $10,915.12 refund for a purchased 2018 Ford Focus to a $51,646.03 refund for a purchased 2020 Ford F-150 Lariat.
• Decisions for Manufacturer – 0
• Settlements – 17
• Administrative Dismissals (usually due to not meeting a jurisdictional requirement) – 6
• Board Dismissals (usually due to Board ruling it lacked jurisdiction) – 4
• Case withdrawals by Consumer (usually due to final repair being successful) – 9
• Vacated Award (due to vehicle owner dispute) - 1
• Order compliance penalty – 0
• Remand appeal to Superior Court – 0

Total Case Activity – 40

Manufacturer Summary Fiscal Year 2022

• Airstream - 1
• Audi – 2
• FCA US LLC – 8
• Ford Motor Company – 10
• General Motors – 11
• Honda of America – 1
• Hyundai Motor America – 1
• Subaru of America – 3
• Toyota Motor Sales, U.S.A. – 1
• Volkswagen Group of North America – 2

Total – 40