Demand for Arbitration Case Activity Fiscal Year 2024
- Decisions for Consumer – 13
- The $525,683.46 in awards range from $1,034.52 refund for a leased 2022 Jeep Renegade to a $65,513.04 refund for a purchased 2021 Ford Expedition.
- Decisions for Manufacturer – 2
- Settlements – 14
- Administrative Dismissals (usually due to not meeting a jurisdictional requirement) – 1
- Board Dismissals (usually due to Board ruling it lacked jurisdiction) – 0
- Case withdrawals by Consumer (usually due to final repair being successful) – 4
- Vacated Award (due to vehicle owner dispute) – 1
- Order compliance penalty – 0
- Appeal to Superior Court – 1
Total Case Activity – 35
Manufacturer Summary Fiscal Year 2023
- FCA US LLC – 8
- Ford Motor Company – 10
- General Motors – 6
- Hyundai Motor America – 1
- Kia North America – 2
- Mazda USA -- 1
- Subaru of America – 1
- Volkswagen of America – 5
- Volvo Car USA -- 1